Frequently Asked Questions
What types of dog treats do you offer?
We offer a variety of dog treats including cookies, cakes, biscuits, and specialty treats made with high-quality, pet-safe ingredients. All our treats are designed to cater to different tastes and dietary needs, such as grain-free, gluten-free, and low-fat options.
Are your treats safe for all dog breeds?
Yes! All of our treats are carefully crafted with ingredients that are safe for dogs of all sizes and breeds. However, we always recommend checking with your veterinarian if your dog has specific dietary restrictions or allergies.
Do you offer custom cakes or treats?
Absolutely! We offer custom cakes and personalized treats for special occasions like birthdays, adoption anniversaries, and holidays. You can choose the flavor, size, and even have custom decorations or your dog’s name on the cake!
Are your products made with natural ingredients?
Yes! We use natural, dog-safe ingredients in all of our products. Our treats contain no artificial colors, preservatives, or flavors, ensuring that your dog gets the best, healthiest treats.
How should I store the treats?
To keep your dog’s treats fresh, store them in an airtight container in a cool, dry place. Some treats may need refrigeration, so be sure to check individual product instructions for storage recommendations.
Can I order treats for my dog online?
Yes! You can conveniently order our dog treats through our website. We offer local delivery or shipping options depending on your location.
How long will it take to receive my order?
Ships within 3 business days. Ground transit time is additional and varies by destination. You’ll receive a tracking number once your order has been shipped.
Are your treats safe for dogs with allergies?
We offer treats that cater to dogs with common allergies, including gluten-free, dairy-free, and grain-free options. If your dog has specific food sensitivities, please contact us directly to discuss the best options.
Can I return or exchange a product?
Due to the nature of our products, we do not accept returns or exchanges on treats once they have been opened. However, if there is an issue with your order, please contact us within 7 days, and we will do our best to resolve it.
Do you offer wholesale pricing for businesses?
Yes! We offer wholesale pricing for pet shops, groomers, and other businesses. Please reach out to us directly for more details and pricing information.
Can I request a specific flavor for a treat or cake?
We’d love to make something special for your dog! If you have a particular flavor or ingredient request, feel free to get in touch with us, and we will try to accommodate your needs.
How do I know if my dog will like a certain flavor?
We recommend starting with small quantities to test how your dog reacts to new flavors. We offer a variety of flavors and sizes to help you find the best match for your dog’s taste preferences.
Do you offer birthday parties or events for dogs?
We love celebrating our furry friends! While we do not currently offer complete birthday party packages, we can provide you with custom cakes, cookies, and treats for your dog's special day.
Can I visit your bakery in person?
Shop with us at our regular markets, including Desert West in Avondale and A Community Affair in Surprise. Check @doggonegoodiesaz for current dates and weather updates. Online orders offer free Buckeye pickup, free Buckeye/Goodyear delivery, and market pickup options. Choose your pickup location from the Delivery dropdown in your cart, and wait for your readiness email before collecting your order.